Collection: Shipping & Questions

 

How can i receive free shipping

All orders placed over $75 before tax, will receive Free shipping. When checking out, choose the “Free shipping” option at checkout and your package will ship ground through USPS

WHERE ARE MY ITEMS SHIPPING FROM?

We ship from our HQ in Covina California

WHERE IS MY PACKAGE?

Processing time is 3-6 business days (we do not include weekends or holidays) IF you feel that your shipping time frame has exceeded please contact us via text 909-760-9676 OR Gleamlacandles@gmail.com

WHAT SHOULD I DO IF MY PACKAGE SAYS DELIVERED, BUT I HAVE NOT RECEIVED IT?

Once orders leave our facility, they become the property of the shipper. If your package says delivered and you are unable to locate, please contact USPS and file a claim.
https://www.usps.com/help/claims.htm

DO YOU ACCEPT RETURNS?

We want to provide you with the best experience possible, so we take customer satisfaction very seriously.
At this time, we cannot accept returns

 

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